Every live Hyacinth Macaw Parrot ordered from us must be delivered with 'Safety Travel Box'. We've worked hard to give you the very best quality and experience for your bird's travel. Our temperature controlled safety travel boxes ensure your pet's safety and comfort. We have our own delivery service that takes care of the delivery to the airport to be shiiped and delivered to you. we raise these parrots we know how to take care of them during delivery. We've also worked diligently with local animal delivery companies to streamline this process. Why we charge for the 'Safety Delivery Box.
ONCE YOUR ORDER IS PLACED, YOU WILL RECEIVE AN EMAIL CONFIRMING YOUR PURCHASE ALONG WITH OUR 'PARROT CARE INSTRUCTIONS'. THESE INSTRUCTIONS SHOULD BE UNDERSTOOD PRIOR TO RECEIVING YOUR PARROT(S). THE DAY YOUR PARROTS IS READY FOR DELIVERY, YOU WILL RECEIVE AN EMAIL: WITH INSTRUCTIONS FOR DELIVERY AND EXPECTED DELIVERY TIME TO BE AT HOME TO TAKE YOUR PARROT. THE PHONE NUMBER YOU PROVIDE WILL BE ON YOUR SHIPPING / DELIVERY LABEL - YOU WILL BE NOTIFIED BY PHONE CALL TO CONFIRM FULL DELIVERY ADDRESS ONCE THE DELIVERY MAN IS IN YOUR AREA FOR DELIVERY. IF YOU WILL NOT BE HOME PLEASE DO ASSIGN SOMEONE AND SEND US A WRITTEN CONFIRMATION WITH THE NAME OF THE PERSON THAT YOU ARE AUTHORIZING TO RECEIVE YOUR ORDER.
In Regards to Deposits, Most of our birds are sold/reserved while they are being hand fed. Reservations are made by making a deposit. A deposit is non-refundable and is applied toward the total purchase price. Fertile eggs or chicks may be reserved. After a chick is 8 weeks old, you may claim it with a 25% deposit. The balance may be paid in full prior to shipment / Delivery. Deposits are non-refundable unless the bird is undeliverable. Birds once purchased are not returnable except under the conditions set out in the Health Guarantee.
We ship daily, we do delivery locally and we ship internationally. All live birds are shipped AIR LINES ONLY. we do not ship USPS this is illegal so please don’t ask. We ship World Wide and takes care of all the necessary documents required by some countries to import birds. Sorry no C.O.D’S. Our Parrots are shipped in special shipping boxes with special water containers and a lot of food to keep them alive.
We strive to provide you with extraordinary customer service from beginning to end. Our experienced staff brings years of knowledge in the parrot shipping industry and can help assist in making your shipping and delivery experience as pleasant as possible. We will also explain every detail thoroughly to assure you of your pets safety throughout the shipping and delivery process.